Glossaries - Making Sense Out of What Your IT Dept. Is Telling You

What on earth does "native production" mean?  Is a "terabyte" a lot of data to produce?  How does the process of "deduplication" work?  OCR, PDF, TIFF, RAM, ambient data, back-up tapes, metadata . . . who decided this e-discovery thing is a good thing? 

If you're talking to your IT folks and they seem to be speaking in an entirely different language, you might want to check out some of the glossaries that have been put together on the technical language that your IT department is bound to use as you begin discussing EDD a/k/a electronic document discovery (I guess the lawyers have their own language too!):

EDRM Discovery Reference Model

The Sedona Conference®

Kroll Ontrack